Organizations can ditch their old PBX and voice mail for a social-based collaboration ecosystem, completely skipping generations of UM/UC/UCC.
As a consultant, I have always lived in two worlds. The first world is represented by the industry – things I read about here on No Jitter, things I hear and vendor presentations I see at tradeshows, and things I hear from analysts. It is a wonderful world, full of exciting promise in all its paradigm shifting glory. I am happiest in this world, where my thoughts and creativity can soar as high as they want.