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  • Tom Brannen

"We Don't Care. We Don't Have to. We're the Phone Company."


The immortal words of Ernestine the operator have never rung more true than they do for enterprises today.

"You see, this phone system consists of a multibillion-dollar matrix of space age technology that is so sophisticated - even we can't handle it. But that's your problem, isn't it? So, the next time you complain about your phone service, why don't you try using two Dixie cups with a string? We don't care. We don't have to. We're the Phone Company." – Saturday Night Live, September 18, 1976

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