With its ability to leverage inputs from communication channels with IoT devices, Mitel's Workflow has the potential to grow into a killer UCaaS solution. While I‘ve attended many Mitel events over my 25-year long career, the 2019 Consultant and Analyst Summit held a few weeks ago in Dallas was my first event in my new role as an industry analyst. So, the lens I viewed the event through was more strategic than product-focused as in years past, being more concerned about where